|Although set up in a wireless LAN, a Multifunction device (MFD) or a Single Function Printer (SFP) cannot be found in the network.||Check whether Bonjour is activated in the MFD or SFP. In case Bonjour is active but the device cannot be found, set up an IP address directly.|
|Does not print even if print instruction was sent.||Check the settings of MFD and SFP.|
- Ensure that the gateway address is specified correctly.
- Ensure that the subnet mask is specified correctly.
- Check that the Port 9100 has started up.
In case connection cannot be established even with the above settings, check if printing from PC via WiFi is possible.
If printing is possible, check the following items on iPhone, iPad, and iPod touch.
If printing is not possible from a PC via Wi-Fi, check the settings of Wi-Fi router.
- Wi-Fi is ON.
- Device is not in internal mode.
- Device is connected in the same Wi-Fi Network as the PC.
|How to check if a MFD or a SFP is connected or not?||Type in the IP address of MFD or SFP into the Safari address bar of iPhone, iPad, and iPod touch, to check if CentreWare Internet Services can be accessed.
If CentreWare Internet Services can be accessed, connection has been established.
If no connection, a warning screen indicating that the page won't be opened will appear..
When the warning screen appears, check the settings of the Wi-Fi router.|
|A warning screen indicating insufficient memory appears while printing. Are there any remedies?||Edit to downsize the image.
Note that increasing the available memory through the following steps may enable printing.
- Delete the page in Safari.
- Exit Safari or mail.
- Reboot iPhone, iPad, and iPod touch.
|The right/left area of the printed image is missing.||To fit in the specified output image size, the scaling processing is done based on the short edge size. Therefore, the area into which the long edge size runs off the print size will be out of the printing coverage.|
|Printed image may turn out solid black when printing from Photo Album.||An image captured other than via iTunes may not be printed properly.|
|When printing from a photo album, the application may suddenly shut down, immediately after displaying "print in process", and returns to the home screen.||When a large size image cannot be printed normally using iOS4.1, updating to iOS4.2 may enable printing.|
|When printing from a Web page, the following phenomena may occur, which disable normal printing.
(1) A font is not printed correctly. (Characters are garbled.)
(2) An image is not printed correctly. (Result in black-lacquered image) ||Before printing, check that a print image appears correctly in the preview screen.|
|When printing from a Web page, the application may suddenly shut down, after displaying "Print image in process" for a while, and returns to the home screen.||Web page may not be printed.|
|DocuWorks document when viewed on iPhone, iPad, iPod touch may appear differently when it is printed (Garbled text, Piled-up text)||Documents that include Foreign System Font (including external fonts, special symbols, foreign language fonts) and those that require complex image processing may not be printed correclty due to compatibility of DocuWorks document made in Windows® and iOS.|
Refer to DocuWorks FAQ.
|Printing of multiple DocuWorks document might end halfway. (Or the print job might be cancelled without printing a single page)||The Docuworks document might include Foreign language fonts. Refer to DocuWorks FAQ|
|PDF document when viewed on iPhone, iPad, iPod touch may appear differently when it is printed (Garbled text, Piled-up text)||All fonts used in the document may not be embedded in the PDF file when the file was created.|
|Available functions||Printing from a photo album, printing the list print of contact addresses. Printing images taken by a built-in camera, and printing a Web page.|
|How to print||Select multiple photo albums and contact addresses, to make the print settings. Select taken images and Web pages to view, to make the print settings. Select a device (MFD or SFP) to print.|
|Let us know the contact address where to inquire an application.||Please use the "Inquiry."|
|Where can Print Utility for iOS be acquired?||It can be acquired from App Store.|
|What are the available iPhone, iPad, and iPod touch.||The following models are available.|
iPhone: iPhone 3G or later.
iPod touch: iPod touch 2nd or later.
|What are the available iOS versions.||iPad/iPhone/iPod touch iOS 3.1.3 or later. (The latest version is recommended.)|
|What are the types of file that can be printed.||A "photo album", a "camera image", a "contact address", and a "Web page"|
|Which MFDs and SFPs are supported?||Color multifunction machines|
DocuPrint C3360 (however, the version 1.2.2 or later)
DocuPrint 4060 / 5060 (however, the version 1.2.3 or later)
DocuPrint 4050 (however, the version 1.2.1 or later)
|What should be specified in a MFD or a SFP device?||Setting to activate Bonjour on the supported model, a MFD or a SFP device can be recognized automatically.(When Bonjour is unavailable, you can type in an IP address of printing device in iPad/iPhone/iPod touch.)|
|Is it possible to use USB or Bluetooth to print?||It is impossible to use USB or Bluetooth to print. Applicable to print only from Wi-Fi.|
|What will happen, if a telephone call or MMS is received during printing?||Selecting the [Refuse] or [Close] in the pop-up screen when a telephone or a MMS is received, printing can be continued. Selecting [Respond] or [View], printing will be stopped.|
|Is iOS 4 multitasking supported?||Multitasking is not supported.|
|How to operate a smart phone|
|Let us know the printable Paper Sizes.||Japanese postcards (100x148 mm) |
Photo 2L size (5x7")
8. 5X11" (Letter)
|Is it possible to use the Manual Tray to print?|
Is it possible to use the tray #2 to print?
|Manual Tray can be specified.
The built-in tray support Auto-Select functions by the Paper Size.
|Is it possible to print Heavy Weight papers? What should be done?||It is possible to print Heavy Weight papers. In an application, select the "tray specification = Manual Tray" and "the paper quality = (target paper quality)".|
|How to rotate or to print only a part of images, when printing a photo.||An image cannot be rotated. A part cannot be extracted, either. However, ignoring the Paper Size, you can select several kinds of sizes for a photo to modify the size.|
|How to print multiple images on a page?||It is possible to select the N-up functions to select the 2-up etc, to print.|
|How to print two or more images at once.||It is possible to select multiple photos, and then execute the printing.|
|How to print in black-and-white.||Select "color mode = OFF.|
|Is it possible to specify Super Fine?||Since it will be processed as a 200dpi image, depending on an image or print settings, the quality may turn out rough.|
|How it differs from AirPrint?||AirPrint is a mechanism to print from a supported application (Mail, Safari, etc.). Therefore, print-capable devices are limited. Since few print settings can be specified, it is impossible to make the Quality Detail Settings like Print Utility, as in January, 2011. Although AirPrint is available in iOS4.2 or later, Print Utility for iOS is available in iPhone OS 3.1.2 or later. |
|When printing a Web page, the preview screen may not appear correctly.||When printing a Web page, a part of image may not appear in the preview display, but no problem when printed.|
|When printing a Web page, the color of printout, including characters, edges, and images, may differ from those in the preview screen.||Colors of the page display/preview display may differ with the print output.|
|What you can do with DocuWorks Viewer Light?||DocuWorks Viewer Light for iPhone/iPad" is an application that can access/browse DocuWorks document on iPhone, iPad, iPod touch. Refer to each product for information on functionalities, etc.|
|How to operate on a multifunction machine|
|What to set on MFD or SFP device?||(1) Activate Bonjour.(When Bonjour is unavailable, check the IP address of printing device, and type directly in iPad/iPhone/iPod touch) |
(2) Specify the following addresses.
* Gateway address
* Subnet mask
(3) Start up the following ports.
* Port 9100
* Consult your administrator for more information.